Shipping Policy
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Shipping Policy
Shipping Policy
Effective Date: [Insert Date]
This Shipping Policy applies to all orders placed on www.thefinebox.com, operated by Bhavani Trading (“we”, “our”, “us”).
1. Shipping Locations
We currently ship physical products to the following destinations:
- India
- Australia
- Canada
- United States of America
We reserve the right to modify or restrict shipping destinations at any time without prior notice.
2. Order Processing Time
- Orders are typically processed within 24 to 48 business hours after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing time does not include shipping or delivery time.
3. Estimated Delivery Timeline
- Domestic Orders (India): 3 to 5 business days
- International Orders: Delivery timelines may vary depending on destination, customs clearance, and courier partner performance
Delivery timelines provided are estimates only and are not guaranteed.
4. Shipping Charges
- Shipping may be free or charged at a flat rate, depending on the order value and destination.
- All applicable shipping charges are displayed clearly at checkout before payment confirmation.
5. Courier Partners
Courier and logistics partners are selected based on serviceability, reliability, and destination coverage. Specific courier names may change from time to time.
6. Customs, Duties, and Taxes (International Orders)
For international shipments:
- Customs duties, import taxes, or clearance charges may be levied by the destination country.
- These charges are not included in product or shipping prices unless explicitly stated.
- The customer is solely responsible for paying such charges.
We are not responsible for delays or non-delivery caused by customs authorities.
7. Delivery Delays
Delivery delays may occur due to:
- Courier or logistics issues
- Weather conditions
- Customs clearance
- Force majeure events
Such delays are beyond our control and do not entitle the customer to compensation or cancellation.
8. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information. We are not liable for:
- Delays
- Lost shipments
- Additional costs
arising from incorrect or incomplete addresses.
9. Failed Delivery Attempts
If a shipment is returned due to failed delivery attempts, refusal, or non-availability of the customer, re-shipping costs may apply.