Return & Refund Policy 

Effective Date: 19-12-2025 

This policy governs returns and refunds for products purchased from www.thefinebox.com. 

1. Return Eligibility 

We offer a 10-day return window from the date of delivery, subject to the following conditions: 

• Product must be unused, unworn, and unaltered
• Product must be returned in original packaging with tags intact
• Proof of purchase is required 

2. Non-Eligible Returns 

Returns may be refused if: 

• Product shows signs of use or damage
• Product is returned without original packaging
• Return request is initiated after the return window
• Damage is caused by misuse or mishandling 

3. Return Process 

To initiate a return: 

1. Contact customer support at info@thefinebox.com
2. Provide order details and reason for return
3. Await return authorization and instructions 

Unauthorized returns may not be accepted. 

4. Return Shipping 

• Return shipping costs are borne by us
• Pickup or courier instructions will be provided after approval 

5. Refunds 

• Refunds are issued to the original payment method only
• Refunds are processed within 5 to 7 business days after inspection
• Actual credit time may vary depending on bank or payment provider 

6. Partial or Denied Refunds 

We reserve the right to issue partial refunds or deny refunds if return conditions are not met.