Payment Policy
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Payment Policy
Payment Policy
Effective Date: 19-12-2025
This Payment Policy governs all transactions conducted on www.thefinebox.com.
1. Accepted Payment Methods
We accept the following payment methods:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Cash on Delivery (COD)
Availability of payment methods may vary by location.
2. Payment Processing
Payments are processed through secure, third-party payment gateways. We do not store sensitive payment information on our servers.
3. Pricing and Taxes
- All prices are listed in INR
- Prices include applicable taxes unless stated otherwise
- Additional charges such as customs duties for international orders are the responsibility of the customer
4. Payment Confirmation
Orders are confirmed only after successful payment authorization. In the case of COD orders, confirmation occurs upon order verification.
5. Failed or Reversed Transactions
If a payment fails:
- The order will not be processed
- Any deducted amount will be refunded automatically
Refund timelines depend on banks and payment providers.
6. Fraud Prevention
We reserve the right to:
- Verify customer identity
- Cancel orders suspected of fraud
- Limit payment options for certain users